JourneyLens.Get a free first look

From Perth. For stores that want a clearer buying journey.

Would a new customer know enough to buy?

A beautiful store can still leave practical questions unanswered. We review one buying task, show you the evidence, and suggest what to test next.

Get a free first look See a real example

One public page or task. No card. No obligation.

AI-assisted explorationChecked before deliveryUseful evidence, not a score
JL / FIELD NOTESThe buyer’s view
ONE SHOPPING TASK

A work backpack.
A decision to make.

What does a first-time buyer need to know?

Explore the questions ↓
  1. 01
    Will it fit what I carry?Product suitability
  2. 02
    When will it reach Perth?Delivery information
  3. 03
    What if it’s not right?Return conditions

Illustrative checklist · not measured customer behaviour

Less “your UX score is 67”.
More “here’s the page, the question, and the next test”.

01 / THE METHOD

One task.
A useful next step.

Built for store owners and the agencies helping them. No analytics installation or customer database required.

01

Pick a buying task

Choosing a product. Finding delivery costs. Understanding returns. We agree what a visitor is trying to do.

02

Follow the evidence

JourneyLens explores the public pages. We check candidate observations against the original screenshots before delivery.

03

Know what to test

Get supported observations, suggested changes and a way to check them. We also show what worked and what remains uncertain.

02 / TWO AUDIENCES, ONE AUSTRALIAN STORE

Same page.
Different priorities.

A carry-on traveller and a family holiday planner start on July’s luggage catalogue. Their recorded agent paths lead to different categories.

Compare the two paths

Independent AI demonstration. July is not a client or partner.

Recorded focus paths: one agent selects Carry On, another selects Luggage Sets.

Real session captures with recorded focus points. Not human eye tracking.

03 / START SMALL

See the approach.
Then decide.

A first look is free. The paid audit is a one-off purchase, with one retest included.

Detecting your local currency…

FREE FIRST LOOK

One focused observation.

Free

A small sample to see whether our approach helps.

  • One public page or buying task
  • One checked observation, if supported
  • Screenshot evidence and a next step

Not a full audit. If we don’t find a supported issue, we’ll say so.

Request a free first look

PAID AUDIT / ONE-OFF

One-off audit.

One payment. No subscription or ongoing fee.

Fixed scope for one buying journey.

  • One website and one agreed task
  • Up to three scenario variations
  • Checked findings with screenshots
  • One retest within 14 days of delivery
Discuss a paid audit

Request only — no payment today. We confirm the full quote, any applicable tax and timing before you commit.

Local prices are indicative equivalents of the US$199 one-off audit, not a checkout charge. Rates by Exchange Rate API.

LET’S LOOK AT YOUR STORE

You know your store.
Let’s take a fresh look.

Send a public URL and one task a customer needs to complete. We’ll reply by email to confirm fit and timing.

JourneyLens
Independent journey reviews
Based in Perth, Australia

No login or card needed. No automatic mailing-list signup.

Request your free first look

Three details. We’ll take it from there.

One task is enough. Please don’t include passwords or customer data.

Your request is private. We won’t publish your store’s review without your agreement.

A FEW FAIR QUESTIONS

Clear on what
you’re getting.

Is this research with real customers?

No. JourneyLens uses AI-assisted exploration to generate candidate observations. We check the recorded evidence before delivery. It does not measure human attention, emotions or conversion rates, and it does not replace customer research.

Will you promise a conversion increase?

No. We suggest changes worth validating and explain the evidence behind them. Actual customer or revenue effects require customer research or a suitable experiment.

Is this a subscription or an introductory price?

The displayed amount is for one standalone audit. There is no subscription or automatic renewal. Any additional audit is a separate order with its own quote for you to approve.

What happens after I send the form?

We review your URL and task, then email you to confirm whether we can help and when. A first look is free. A paid audit only starts after you agree to its scope, full quote and timing.

What can you review?

Public pages and buying tasks before payment or form submission. We don’t request passwords, make purchases, bypass CAPTCHAs or use your customers’ personal data. If the site cannot be meaningfully reviewed, we’ll tell you.

Can my agency use this for client work?

Yes. Tell us in the task field that you’re an agency. We can agree a report format for your team and discuss delivery under your branding. Please only share a client project you’re authorised to share.